Refund policy

NO RETURN/EXCHANGE POLICY FOR ALL OUR PRODUCTS.
- REPLACEMENT ONLY IF ANY DAMAGED PRODCT RECEIVED
- UNBOXING VIDEO IS MUST FOR ANY CLAIM IN CASE OF DAMAGE OR WRONG ITEM RECEIVED.
How do I cancel an order on V Ornaments ?
  • If your order has been shipped but has not yet been delivered,
    - contact Customer Service and inform them for cancellation.
    - once that package reach us back you will get refund of your amount by deducting payment gateway charges and order shipping cost.

  • If order is delivered and you received the product
    cancellation is not eligible once delivered.
    it will be eligible for a replacement if it isย defectiveย orย wrong itemย delivered than your selected item in your order.ย 

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Return/Replacement Policy


  • We do not accept Return/Refund for any of our products.
    - In case of wrong or damaged product, we offer aย 1-Day Replacement Policy, applicable within 24 hours of delivery !

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Important Note: To verify claims of wrong or damaged items, we require an unboxing video starting before you open the package and ending after clearly showing the issue. Without this video, we won't be able to accept your claim.

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Note :ย This policy helps us maintain the quality of our jewelry for all our customers. If you have any questions or concerns, please don't hesitate to contact us.